At StroWallet Digital Services Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and services.

1. Information We Collect

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Transaction Information
• Device Information and IP Address
• Usage Analytics and App Activity
• KYC Information where applicable

2. How We Use Your Information

• To provide airtime, data, cable TV, electricity and other bill payment services.
• To verify user identity and prevent fraud.
• To process transactions and maintain account records.
• To improve our services and user experience.
• To provide customer support.
• To comply with legal and regulatory obligations.

3. Information Sharing

StroWallet does not sell, rent, or trade your personal information. We may share information only with trusted service providers, payment processors, regulators, or law enforcement agencies where required by law or for service delivery purposes.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain user information only for as long as necessary to provide services, resolve disputes, enforce agreements, and comply with applicable laws and regulations.

6. Your Rights

You may request access, correction, update, or deletion of your personal information by contacting our support team.

7. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• Company: StroWallet Digital Services Limited
• Email: hello@strowallet.com
• Website: https://strowallet.com

Last Updated: June 2026